Which of the following should you avoid when assisting customers?

Being overly aggressive in your sales approach can create a negative experience for the customer. An effective customer service interaction focuses on understanding and fulfilling the customer's needs rather than pressuring them into making a purchase. Aggressive sales tactics can make customers feel uncomfortable or overwhelmed, which may lead them to disengage or seek assistance elsewhere.

In contrast, providing clear and concise information, listening attentively to customer needs, and establishing rapport are all critical components of effective customer service. These practices foster a positive relationship with customers, encouraging open communication and satisfaction, which ultimately enhances their overall experience. Therefore, avoiding aggressive sales tactics is essential for creating a supportive and respectful environment that prioritizes the customer’s interests.